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OFFICE INFORMATION West Bend Parks, Recreation & Forestry West Bend City Hall, Main Floor 1115 S. Main St. West Bend, WI 53095 OFFICE HOURS 8 a.m. to 4:30 p.m. Monday - Friday Telephone: (262) 335-5080 FAX: (262) 335-5092 REGNER BEACH: (262) 335-5087 Check facebook for cancellations and updates. http://www.facebook.com/WestBendParksRecreationandForestry 4 - GENERAL INFORMATION Instructor Trainees Attention 12 to 14 year olds: We have a limited number of spaces available for students interested in "learning how to teach" alongside qualified adult instructors. The structured program requires a commitment of volunteer time for the entire season. For full details call Jackie at 262-335-5086. Residency A RESIDENT is any person who LIVES WITHIN THE CORPORATE CITY LIMITS of West Bend. This is not to be confused with a West Bend Area School District Resident. City and School District boundaries are not the same. A NON-RESIDENT is anyone who lives outside the City limits. Even if your mailing address is West Bend, this does not mean you are a Corporate City Resident. Most activities have different fees for residents and non-residents. The Parks, Recreation & Forestry Department is supported by the residents of the City of West Bend through taxes. Non-residents pay their fair share through an additional surcharge established by the Park and Recreation Commission. Refund Policy Credits or Refunds will be made under the following conditions: 1. If the Department cancels the activity or is unable to fulfill your request, a full credit/refund will be made. 2. If you cancel prior to the start of an activity a $5.00 administrative fee will be charged. 3. Credits/refunds will not be issued after an activity begins. Satisfaction Guarantee We guarantee your satisfaction with our recreation programs. If you are not completely satisfied for any reason, please fill out a form which may be obtained at our office. You will receive a credit that can be applied to another program, or a refund with the Director's approval. Photo Policy By registering, you are granting permission to have you or your child's photo taken. Under supervision of the WBPRFD photos may be used for newspaper, display, promotion or other educational purposes. Special Needs Individuals The City of West Bend Parks, Recreation and Forestry Department welcomes individuals of all abilities into our classes and activities. Please indicate any special needs when you register. If you are not sure what accommodations can be made, please call 262-335-5080. Parks, Recreation and Forestry Team Tanya Anderson, Administrative Assistant Luke Bares, Arborist/Horticulturist Jeff Brand, Parks Maintenance Courtney Cox-Poulsen, Conservancy Naturalist Dan Farvour, Parks & Forestry Superintendent Mary Jean Fiegel, Therapeutic Recreation Coordinator Curt Hafemeister, Arborist Carolyn Hein, Office Coordinator Chris Jens, Grounds Specialist Mike Jentsch, Parks, Recreation & Forestry Director Kevin Lisko, Parks Maintenance Jackie Maynard, Tourism & Events Coordinator Rick McGarvie, Parks Maintenance Ryan Williams, Arborist/Horticulturist COVID-19 Scheduled classes and events listed in this publication may be changed, modified or cancelled to comply with the current or updated Washington Ozaukee County Health Coronavirus guidelines which have been adopted by the Common Council of the City of West Bend. Mask use and safe social distancing are recommended for programs and events. Program Cancellations & Weather Cancellations A minimum number of students are required for a class to be offered. The Department reserves the right to cancel a class or make schedule changes when enrollment does not meet set minimums. If your class has been cancelled or changed, you will be notified, and fee will be transferred to your credit balance. • The second and fourth instructional classes cancelled because of bad weather will be made up as time and location permit. League play cancelled because of bad weather will be made up only if time and location permit. • Never leave your child alone at a class site if a staff member is not present. If you are uncertain whether a class is canceled, please call 262-335-5080 or check on facebook. facebook.com/WestBendParksRecreationandForestry. Financial Assistance Program Qualifying families that meet the Income Eligibility Guidelines may request an application by calling 262-335-5080. Participants pay $5 per class, maximum 1 class per child per season. Assistance is for Rec. Dept. sponsored programs only. Insurance Coverage The Parks and Recreation Department does not provide nor cover any medical or hospital insurance for program participants. You are encouraged to obtain your own insurance prior to taking part in any department activity. For class cancellations visit us on facebook PARKS & RECREATION COMMISSION Mike Staral - Chairman, Allen Carter, Mike Chevalier, Randy Koehler, Cara Koshak, Craig Walker, Mike Weston

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