Campbell Reporter

April 24, 2015

Campbell Reporter

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Silicon Valley Community Newspapers $1.00 Volume 15, Issue 16 181 www.community-newspapers.com $1.00 April 24, 2015 BY JASMINE LEYVA I s it too difficult to understand the information coming out of Campbell City Hall? A recent study by Campbell city staff members revealed that information coming from city hall some- times goes over the heads of community members and is difficult to access. The city is looking to combat this disconnect with its residents and empty council chambers by tapping the newly created Innovation Team. Tasked with increasing community engagement and making city information more digestible and accessible to residents, the team includes 10 members from city de- partments such as public works, recreation and commu- nity services and the police department. The team's ambi- tion is to determine how to best distribute information to the community and combat jargon in city documents. The team's mission as well as the results of a recent city survey were discussed April 7 during a city coun- cil study session. One of the team's first tasks was to chart the levels of community engagement and find out how residents prefer to receive city information. Armed with a surveys, the team took to the streets during farmer's markets and local festivities. According to a staff report, the team found through the surveys that community members prefer to receive city information through email, online or by conversation. "You've isolated the different ways people talk and who they talk with," said Councilman Michael Kotowski during the study session. The survey results were then broken down into age categories. According to the staff report, ages 18-49 preferred to receive information by way of social media with, not surprisingly, older demographics eschewing social media. In recent weeks, the city has been posting meeting times, agendas and other city announcements on its Facebook page. The city and Innovation Team also used a March 25 Civic Center Master Plan study session as an opportunity to bet- ter engage residents. Information in city documents was reworded so that it could be understandable for commu- nity members who do not frequent city meetings. Alterna- tive methods for communication were used to announce CITY TEAM LOOKING TO INCREASE RESIDENT ENGAGEMENT WITH CITY HALL, COUNCIL Campbell wants more residents involved Hand Crafted: New downtown store focuses on local, handcrafted goods................................. page 6 Life Saver: A man's life is saved thanks in part to a resident and phone app................................ page 7 A NEWSPAPER PHOTOGRAPH BY JACQUELINE RAMSEYER Steven Brown, the artistic director and founder of Chrysalis Youth Theatre, talks to his crew from the stage during a dress rehearsal of 'Peter Pan' at the Anthony Soto Theatre in San Jose. Setting the Stage Stage Chrysalis Youth Youth Theatre helps Theatre helps transform young transform young actors both on actors both on stage and in life stage and in life Page 10 Page 10 Outreach, page 8

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