Boston Common - Niche Media - A side of Boston that's anything but common.
Issue link: http://www.ifoldsflip.com/i/385222
30 years ago, Herb Chambers decided to buy a car. It didnít go very well. In fact, the dealership experience left him so frustrated that he bought the place ñ then vowed to ˇ nd a better way to sell cars himself. It was a big challenge, but to Herb, the solutions were obvious: Treat customers with respect. Insist on firm and fair pricing. Offer a full safety inspection and generous return policy for used vehicles. And make a fresh start by hiring salespeople without any experience selling cars. Today, weíre the top-selling dealer in New England. Our customers say they like us. And if you give us a chance, we think you will too. "Don't like car dealers? Great. Neither do I." Herb Chambers s